Often if you are organising workshops, seminars or training events the administations of this can be quite time consuming.
- How do you let the trainers know how many delegates are booked on to the course?
- How do you confirm the booking in the least time consuming way.
- What is the most efficient way reminding delegates of an impending event
- How do you keep track of who has done what?
- How do you keep track of who cancelled and why?
- How can you chase up non attendees
- What is the easiest way to keep everyone informed
Facts
It is online so the data is real time allowing anyone who logs in to see up to the second figures for course numbers. It is easy to edit delegates contact information or course data so mistakes can be rectified quickly When making a booking the system sends an email to the delegate, the trainer and the admin team meaning that everyone if fully aware of what is going on. When cancelling a delegate you are able to add a reason so that you have a complete history and it sends emails to the appropriate people You are able to check the training history of a delegate and assess their number of training hours. This can be important if you are working towards output targets.
Send reminders to delegates is done with one click meaning it takes a few seconds rather than minutes finding all the addresses. The facility to be able to state what delegates attended means that you can keep account of training hours if required but also invoice non attenders if that is part of your terms and conditions. There is a module add-on availabe for booking appointments if required meaning the same levels of good communication can be expanded to this area too.